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E-Book: Mapeamento da Jornada
R$ 39,90
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Formação Mapeamento da Jornada do Cliente
R$ 527,00
Quantidade
Aprenda com muita teoria e prática, a criar personas, mapear e otimizar a jornada do cliente, com técnicas de UX, análise e priorização de iniciativas, design thinking e estratégias de redesign para melhorar a experiência do cliente. São mais de 17 horas de conteúdo online e ao vivo e mais 3 horas de conteúdo complementar. Materiais e templates exclusivos para te ajudar a acelerar seu projeto de Jornada do Cliente.
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